» Từ khóa: service quality

This study is conducted to evaluate the quality of port services at Tan Vu Port Branch through services quality scale of commercial ports. To achieve the basic objective, the topic will focus on the specific study of the following issues: Inspecting the components of services quality scale of commercial ports, inspecting the relationship between the components of services quality scale of commercial ports and customer’s satisfaction, making...

 10 p vimaru 09/05/2016 1942 36 Download

Từ khóa: Port services, Quality of port services, Improve the quality of port services, Port of Haiphong Joint Stock Company, Tan Vu Port Branch

The purpose of my research is taking a closer look at How VF CFS provide services for export cargoes. After gaining the insight in this, some recommendations to improve the quality service for export cargoes will be suggested.

 10 p vimaru 09/05/2016 1863 30 Download

Từ khóa: Service quality, Export cargoes, Improve service quality, Vietfracht Hai Phong, CFS of Hai Phong branch

Investigating the quality of cargo transportation agency service at VOSA Haiphong is very necessary in order to carry out accurate assessment about pros and cons in the implementation of this service at VOSA Haiphong. From there, we can suggest some effective resolutions to contribute to enhance the quality of service that VOSA Haiphong is applying. The improvement in service quality can help to promote cargo transportation activity and...

 10 p vimaru 09/05/2016 1179 22 Download

Từ khóa: Transportation agency service, Quality of transportation agency service, VOSA Haiphong, Quality of human resources, Investigating the quality

Structure of the research: Chapter 1 - Literature review, chapter 2 - Evaluation about yellow phosphorus inspection at Dai Viet Inspection and Service Joint Stock Company, chapter 3 - Recommendations for improving the yellow phosphorus at Dai Viet Inspection and Service Joint Stock Company.

 10 p vimaru 09/05/2016 1786 32 Download

Từ khóa: Improving yellow phosphorus inspection, Service quality, Dai Viet Company, Yellow phosphorus inspection, Competitive inspection market

The dissertation is structured as follows: Chapter I - Theoretical foundation, chapter II - Overview of Viet Khai one member limited company, chapter III - Recommendations to enhance e-customs declaration service quality in Viet Khai one member limited company.

 10 p vimaru 09/05/2016 1495 11 Download

Từ khóa: Viet Khai one member limited company, Service quality, E-customs declaration, E-customs declaration service quality, Service quality scales

The focus of this dissertation is to evaluate the quality of service provided at CFS warehouse at Greenport – VICONSHIP and then figure out several possible recommendations to improve the situation.

 10 p vimaru 09/05/2016 1214 40 Download

Từ khóa: Service quality, Imported cargo, CFS warehouse, GREENPORT - VICONSHIP, Improve service quality